The Quality Control Best Practices to Improve Warehouse Shipping Efficiency | Smart Gladiator

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so this is a best practice that you can
think about if you have a lot of quality issues so let’s say you you know for
some reason you opened up the box that you know from reserve you thought
everything was okay at the time of receiving and then you put it away in reserve and for
replenishment you moved the product from reserved to active right you open up in
there quality issues and then even during picking they pick the product and
they find some defective products or torn apparel or something like that
so you realize oh my god I gotta have a good quality process and even before
because what happens is typically you know as a shipment hits your receiving
dock you’re gonna you know receive the shipment you know sort the product by PO
or sort the product by SKU and then you’ll do the receiving process and then
you will do a verification of the shipment so a verification of the
shipment basically says hey you know at this point I’m done verification that
means I completely received my shipment and everything is good and and as soon
as the verification is complete then you know the vendor gets the get paid so
basically from the DC perspective you’re saying hey the shipment looks great I’m
good with everything and and and typically right so so once you say the
shipment is verified then you know the vendor gets paid the you know money is
released to the vendor and the vendor gets paid and later if you find issues
then you have to absorb the cost of the you know defective product you know so
so you let’s say if you if you see that happening a lot then you would want to
institute a quality process right and there are two types of you know
typically quality process I mean there is some kind of something like quality
inspection and something like a quality audit the quality inspection is
relatively simple actually this is another benefit of having a ASN and and
when you have a a ASN you know you can set up quality inspection percentage you
can say hey and whenever this shipment is from this vendor I want to do 10%
quality inspection or I wanted to five percent quality inspection or I wanted
to zero person because this one has been fantastic they do so well everything is
so good you know I don’t want to waste any time inspecting that product or you
could say 50 percent quality inspection because let’s say you
know that’s one of the rare vendors or they pay they handle or they supply you
with some prior SKU’s that know SKU’s but still the quality is not so
good so you wanna you know inspect that so you could do that off of pretty much
off of any shipment data that’s available at the header level right and
then and then the other quality is this something called quality audit it’s
really more from a manufacturing perspective and most of the time the
manufacturers do it because you know any manufacturing plant wouldn’t be complete
if they don’t have a pretty good quality audit process so that involves you know
setting up a sample and then having some kind of a inspection criteria audit
criteria for that sample and then running that audit directly against the
sample you know sample could be ten units of hundreds a thousand units and
then your sampling you know measuring the quality measuring the quality could
be measurement it could be time it know whatever it is measuring and you know
defining what a good sample looks like and then comparing and all that and then
figure it out but typically that’s for a manufacturing a setup you know like a
machinery ball-bearing manufacturing you know you know something like that right
so so I’ve seen quality inspection most widely used in a distribution setting so
you know that’s something to think about I mean if you’re having a lot of quality
issues if you find products that are defective or or not exactly in the you
know condition that the vendor client was shared you know it’s it’s too
seriously think about instituting a quality inspection process especially if
you find a lot of you know the type of replenishment or at the time of product
hitting your bin location picking locations active locations you find a
lot of issues then you could you could I know Institute of this quality
inspection process to find percentage of inventory that needs to be inspected and
then you finish your quality inspection process if you catch it before verifying
the shipment then you can give that to the vendor and say hey you should sell
you shipped 100 we didn’t see 100 but out of the 100, 10 were bad so we cannot
know we gotta pay only for 90 units we are not going to pay for 100 units right
and all that you can do because you haven’t well find your shipment yet but
once you verify the shipment though you know when the gets paid then you you
don’t have your you’re negotiating leverages is less right I mean if you are
buying repeatedly from the same vendor you could still go back and say you know
good conversation and you know work with them hopefully they’ll work with you but
you know that’s something to you know keep in mind so it’s good to do all
these checks before verifying the shipment so that way you know you can
pay only for the good products and you don’t have to pay for the defective
products and sometimes you can even issue chargebacks to the vendor
because you spend so much time all this labor is wasted so that’s something to
think about if you have a lot of quality issues you know that’s another best
practice to think about and bring up with your implementation partners you
know about implementing this setting this up and how to take advantage of
this so please share your thoughts would love to you know hear your comments and
thank you for watching

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